FAQs

REWARDS:

Does reward program count towards only purchases made on the website or does it count for orders made on Etsy too?

The rewards program is only available on this website.

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SHIPPING:

What about customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

 

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